- Relax! You are now in the hands of professionals who genuinely care and will make the process fun!
- Kindly complete our Let's Get Started form
- We will contact you to discuss event details, logistics, food preferences, and budget.
- Once we have a complete understanding of your needs, we will deliver a custom proposal and temporarily add your reservation to our master event schedule.
- Upon your approval of our proposal, we will request a signed agreement and a retainer which will confirm your reservation.
- Depending on the timing, we will navigate several other milestones together until your event occurs.
- Rest assured that our attention to detail and instincts for exceptional hospitality have made us industry leaders for forty years, and we are by your side!
There are three primary categories of expense when it comes to catered events: food and beverage, labor for both front and back of house, and rentals and equipment. In addition to these categories, there is a standard production fee and applicable taxes.
- The production fee is a standard off-premises catering charge that supports the behind-the-scenes work and overhead required to prepare for, execute, and close out an off-premises catered event. It covers various costs, including insurance, administration, planning & coordination, menu development, operating costs, kitchen equipment, and more. This is by no means a form of gratuity.
- Gratuities are not expected, but they are always greatly appreciated by our hardworking staff. Gratuity may be added to your final invoice or given in cash on site. If providing cash gratuities, we ask that they be divided in advance, with each team member’s individual gratuity placed in a separate, sealed envelope for distribution.
- Final guest counts and event changes are due 10 business days prior to the event.
- For events booked more than 90 days in advance, a retainer equal to one-third of the projected event total is required to reserve your date. A second one-third payment is due 90 days prior to the event, with the final balance due 5 business days before the event.
- For events booked within 90 days, a 50% retainer is required to reserve your date, with the final balance due 5 business days before the event.
- We accept major credit cards (processing fees apply), electronic bank transfers, wire transfers, and in-state checks.
Yes. While catering and hospitality are our focus, we can assist with many of the details that support your event, including:
- Bar packages, mixers, garnishes, ice, glassware, and bar equipment
- Select specialty beverage and event needs based on the scope of your event
- Tables, chairs, linens, china, flatware, glassware, and other event rentals
- Coordination of catering-related rentals, delivery, and setup
- Venue recommendations based on your event needs
- Recommendations for corporate and wedding planners
- Coordination and management of trusted event partners, including designers, florists, tenting companies, entertainment providers, and other event professionals — or simply a recommendation to point you in the right direction
Additional services, rentals, and third-party vendor costs may apply, including coordination and handling fees when LowCountry manages rentals or services on your behalf.
Absolutely! Tastings are available by appointment and are designed to help you experience our food firsthand and make informed decisions about your event menu.
- Tastings are offered Tuesday through Friday during designated appointment times, based on availability.
- Contracted clients receive a tasting for two guests as part of the planning process.
- Tastings are also available prior to booking for an additional fee, a portion of which may be credited toward your event should you choose to move forward with LowCountry.
- Prior to scheduling a tasting, we’ll work with you to develop a proposal so that the menu, service style, and estimated pricing align with your event needs and expectations.
- Your tasting menu will be developed from your active proposal and will include a select number of items intended to give you a thoughtful representation of your proposed menu. Tastings are not designed to include every menu item; expanded tasting menus may be available for an additional fee.
- Due to preparation requirements and seasonality, some menu items may not be available for tasting.
- Tasting availability may be limited during our busiest event seasons, so advance scheduling is recommended.
